FREQUENTLY ASKED QUESTIONS
Want to know a little more before setting something up? No worries! We've prepared the most commonly asked questions from our experts.
How do you price packages?
We have prepared detailed pricing options routinely under other Agency level quotes due to our hands on approach from the top down. There are no managers of managers, even the Director contributes to the completion of each project.
What are the expected delivery times of projects?
Each project is given a clear delivery scope based on the consultation. Given we work with a Network of Experts, we are often able to surpass expectations with plenty of time to review and improve. Every contract starts 7 Days from deposit and counter signature from Northlane’s Director.
Do you offer discounts?
All our pricing is straight forward! That ensures you are getting the same message and service at every step of the way, no hoops or obstacle courses to cross to get to our best pricing
Is the demo store functional?
Absolutely! Let us show you how it works every step of the way and rep one of the many Northlane Creative designs made by our internal team!
How do I join the team?
We routinely will look at bringing new team members from different markets, but you can look to see what we have available via our employment page!
"The real voyage of discovery consists not in seeking new landscapes, but in having new eyes"
- Marcel Proust
Just like the markets, our industry is ever evolving! In a world of Artificial Intelligence, Two Day Delivery Guarantees, and Subscription Models, we are here to make it simple with a fresh perspective.
MORE THINGS TO KNOW
These are not necessarily questions we get asked but would love for you to know anyways!
How do we split payments up for larger projects?
Based on the final package amount, we bill in multiple phases! A deposit is always required to kick off a project, non final payments will be made throughout the progress of the project, and the final payment will be due when the final project has been presented prior to delivery of assets.
Commitment to Quality, not Quantity
We will not pitch work we do not have the capacity to immediately fulfill. If larger projects require multiple agents, we account for this in our overall allowed task load.
How long are our quotes good for?
A presented agreement requires both a deposit and the client and director signature within 14 days of being delivered the document to guarantee both price and timeline for their project.
What territory do we cover?
While our core team is based out of Fort Wayne, Indiana – we offer SEO + Marketing, E-Commerce, and the rest of our Web based services across the country.
Why make us part of your monthly tool set
We deliver the vehicle for your business to navigate, why not let one of our drivers help navigate you through the next steps?