Privacy Policy
n
Effective Date: October 5, 2026
n
Northlane Creative LLC (“Northlane Creative,” “we,” “us,” or “our”) respects the privacy of our clients, website visitors, authorized users, and business contacts. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with northlanecreative.com, our internal business tools, client services, and connected business applications.
nn
Information We Collect
n
We may collect information you provide directly to us, including your name, business name, email address, phone number, billing or service information, project details, contract information, invoice information, and communications with Northlane Creative.
n
We may also collect limited technical information when you use our website, such as browser information, device information, IP address, cookies, and usage data used for security, analytics, and normal website operation.
nn
Connected Business Services
n
Northlane Creative may connect authorized business systems to third-party services such as accounting, customer relationship management, payment, productivity, and communication platforms. We use information from these services only as needed to provide our services, administer our business, maintain records, and perform authorized workflows.
nn
QuickBooks Integration
n
When an authorized Northlane Creative user connects QuickBooks Online, our systems may access information permitted through the authorized QuickBooks connection, such as company information, customers, products or services, invoices, payments, and related accounting records. We use this information to create and manage invoices, match customers, monitor payment status, reconcile approved sales activity, and perform related administrative functions.
n
QuickBooks access is authorized using OAuth. We do not request a user’s QuickBooks password. Connection credentials and tokens are used only to maintain the authorized integration. An authorized administrator may disconnect the integration through QuickBooks or by contacting Northlane Creative.
n
Intuit and QuickBooks are registered trademarks of Intuit Inc. Used with permission.
nn
How We Use Information
n
We may use information to provide and improve our services; prepare proposals, contracts, invoices, and project records; communicate with clients and prospects; process and reconcile payments; manage authorized sales and account activity; maintain security; comply with legal, tax, accounting, and contractual obligations; and operate, troubleshoot, and improve our website and internal systems.
nn
How We Share Information
n
We do not sell personal information. We may share information with service providers and platforms that help us operate our business, such as website hosting, accounting, CRM, payment processing, email, cloud productivity, analytics, and communication services. We may also disclose information when required by law, to protect our rights or users, or as part of a business transaction where legally permitted.
nn
Data Retention
n
We retain information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, enforce agreements, meet legal requirements, and support legitimate operational needs. Retention periods vary depending on the type of information and the reason it was collected.
nn
Security
n
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, alteration, or disclosure. No method of electronic storage or transmission can be guaranteed to be completely secure.
nn
Cookies and Analytics
n
Our website may use cookies and similar technologies for essential website functions, security, preferences, analytics, and service improvement. Browser settings may allow you to control or disable certain cookies, although some site functions may be affected.
nn
Your Choices and Requests
n
You may contact us to request access to, correction of, or deletion of personal information where applicable. Certain information may need to be retained for legal, contractual, accounting, security, or legitimate business purposes.
nn
Third-Party Services
n
Third-party services connected to or linked from our website maintain their own privacy practices. This Privacy Policy does not replace the privacy policies of those third parties.
nn
Changes to This Policy
n
We may update this Privacy Policy from time to time. The effective date above indicates the latest revision. Continued use of our services after an update is subject to the revised policy.
nn
Contact
n
Questions or privacy requests may be submitted through our website at northlanecreative.com/contact/.