Year, make, model, mileage, and the actual symptom give the shop a much better starting point than a generic “car problem” request.
Use the same form and select Vehicle cannot be driven. The shop can follow up with drop-off or tow guidance.
Demo submissions route to Northlane Creative. A real implementation could push this directly into shop scheduling or CRM.
Year, make, model, mileage.
Noise, warning light, smell, leak, vibration, temperature.
Preferred date and whether it can still be driven.
Select I’m not sure and describe what the vehicle is doing. That is useful information.